FAQ's Page 2

 

What areas of the city do you service?

Gold Coast, River North, Lincoln Park, Bucktown, Wicker Park, Logan Square, Lakeview, Streeterville, Old Town, Loop, West Loop, Andersonville, Roscoe Village, and South Loop.

 

I'm interested. How do I get started?

After obtaining your information (name, address, pet’s name, breed, needs, etc.), we book a complimentary 'Meet and Greet' for you to consult with the owner and your walker prior to service start. After the ‘Meet and Greet’, our walkers are ready to start the next day.

 

How do I pay?

You can use Chase Quick Pay online (send payment to jennakrueger@mac.com), or with cash/check to be left for pickup by your walker.

 

How do I schedule a walk?

You may use email, phone, or SMS text.

 

Do you do group walking?

No, we do individual walks unless a play date is requested.

 

Do you have references?

Yes. Our company is long standing and has a portfolio of clients, which can be produced upon request. You can also view our testimonials, or “Tail Tales” icon on our homepage to see what our clients have to say.

 

 

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